Problem:Adobe Connect Meeting hangs on connecting in Safari Web Browser.

Reason:When safe mode is enabled in the Safari Web Browser it prevents the Adobe Connect Add-in from launching. This is a Sandbox restriction. The respective Adobe Connect domain should be enabled in order to launch the addin in Unsafe Mode.

Solution:Inorder to disable the sandbox restriction, refer to the steps mentioned below:
1. With the website open (e.g., akash.adobeconnect.com), Choose Preferences from the Safari menu.

  1. Select Manage Website Settings in the Security tab of the Preferences panel.
  2. Select your website (e.g., akash.adobeconnect.com) from the list of “currently open websites.”

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    4. Select Run in Unsafe Mode from the pop-up menu.

    5. In the subsequent alert, click Trust.

    6. Click Done, and close the Preferences panel.

We recommend stopping Safari and launching it again after making the Security Preferences change.